Postage and packing charges are as follows:
- UK – Royal Mail 1st Class £3.40
- UK – Royal Mail 2nd Class £2.85
- UK – Royal Mail Next Day £8.50
- Europe / International / Worldwide - £12.00 per order
- UK – Royal Mail 1st Class £5.50
- UK – Royal Mail 2nd Class £3.90
- UK – Royal Mail Next Day £11.50
- Europe / International / Worldwide - £16.00 per order
If your order is to be despatched to a destination outside the European Union, you will be responsible for any customs or import duties levied once the package reaches your destination country. Brown's Boutique will not be responsible for these charges.
We must be informed of parcels not arriving as soon as possible, for the UK it must be within 10 working days from the date of despatch. For international destinations we must be informed within 35 days. Failure to do this can affect our ability to trace the parcel and issue any refund due. Refunds or replacements will only be issued after 10 working days in the UK or 35 working days for international parcels, and only if the parcel is deemed lost in transit by the relevant delivery company.